Job Title: Ecommerce Manager
Employment Type: Full-Time
About Us:
We are a dynamic and fast-growing company in the Beauty sector, committed to delivering exceptional online shopping experiences to our customers. We pride ourselves on innovation, customer satisfaction, and a strong team culture. We are now looking for a skilled Ecommerce Manager to join our team and drive our online sales to new heights.
Position Overview:
As the Ecommerce Manager, you will be responsible for overseeing the development, implementation, and optimization of our online sales strategies. This role requires a strategic thinker and passionate doer with a hands-on approach to managing our ecommerce platforms, enhancing user experience, driving traffic, and increasing conversion rates.
Key Responsibilities:
Develop and execute comprehensive ecommerce strategies to achieve business goals.
Manage and optimize our ecommerce website(s) and other online sales channels.
Oversee product listings, inventory management, and pricing strategies.
Work closely with the marketing team to plan and implement marketing campaigns (SEO, SEM, email marketing, social media, etc.).
Analyze and report on ecommerce performance metrics (traffic, conversion rates, sales, etc.) and use data-driven insights to optimize the customer journey.
Hire and Lead a team of ecommerce specialists, ensuring alignment with company goals.
Stay up-to-date with industry trends, emerging technologies, and competitor strategies.
Collaborate with cross-functional teams including logistics, customer service, and IT to ensure seamless operations and customer satisfaction.
Qualifications:
At least Bachelor’s degree in Business, Marketing, Ecommerce, Entrepreneurship and related field.
Minimum of 5 years of experience in ecommerce management or related fields, preferably in Beauty industry.
Proven track record of increasing online sales and optimizing user experience.
Strong understanding of ecommerce platforms (preferrably WooCommerce) and digital marketing tools.
Working knowledge in SEO, SEM, email marketing, social media, etc.).
Familarity with php, javascript or java is a plus.
Excellent analytical skills with the ability to interpret data and make strategic decisions.
Strong leadership and project management skills.
Strong negotiation skills
Exceptional communication and interpersonal skills.
Ability to thrive in a fast-paced, dynamic environment.
Other Skills:
Supplier Relationship Management
Ecommerce Platform Management (WooCommerce)
Digital Marketing (SEO, SEM, Email Marketing, Social Media, Content Marketing)
Data Analysis and Reporting
User Experience (UX) Optimization
Conversion Rate Optimization (CRO)
Project Management
Inventory Management
Team Leadership and Mentorship
Content Management Systems (CMS)
Budgeting and Financial Planning
Customer Relationship Management (CRM)
A/B Testing
Technical Skills (basic HTML/CSS, understanding of web analytics tools)
Contract Management
Problem-Solving and Critical Thinking
Communication and Interpersonal Skills
Time Management and Prioritization
Project Management
About Us:
We are a dynamic and fast-growing company in the beauty sector, committed to delivering exceptional online shopping experiences to our customers. We pride ourselves on innovation, customer satisfaction, and a strong team culture. We are now looking for a skilled Ecommerce Manager to join our team and drive our online sales to new heights.
Position Overview:
As the e-commerce manager, you will be responsible for overseeing the development, implementation, and optimization of our online sales strategies. This role requires a strategic thinker and passionate doer with a hands-on approach to managing our ecommerce platforms, enhancing user experience, driving traffic, and increasing conversion rates.
Key Responsibilities:
Requirements:
Other Skills:
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