JIRA Software Administrator

- Clustered Environment Management: Set up and deploy applications in a clustered environment, ensuring high availability and reliability.

- Agile Framework Implementation: Demonstrate a standard framework to support agile teams and implement it across the enterprise.

- Version Upgrades: Manage version upgrades of JIRA, including change management processes.

- Third-Party Integration: Integrate third-party tools seamlessly with JIRA to enhance functionality.

- Custom Workflow Development: Develop and maintain standard and custom JIRA workflows tailored to project requirements.

- Configuration: Configure permission schemes, notification schemes, and screens to meet specific project needs.

- Issue Resolution: Troubleshoot and resolve errors commonly associated with JIRA and applications.

- Plug-In and Add-On Utilization: Evaluate and use JIRA plug-ins, add-on software, and Confluence effectively to enhance system capabilities.

- Documentation: Create user training manuals and guides to ensure efficient utilization of JIRA.

- Process Improvement: Analyze, review, and document current functionality to identify potential areas of improvement.

- Dashboards and Reporting: Set up dashboards and reports as required to provide valuable insights to project stakeholders.

- Board Configuration: Configure Kanban, Backlog, and Sprint boards according to end-user requirements.

- Answering users' questions about JIRA

Primary Skills:

- JIRA Management: Proficiency in managing projects, users, and groups within JIRA.

- Plug-In Utilization: Ability to evaluate and use JIRA plug-ins, add-on software, and Confluence effectively.

- Documentation: Experience in creating user training manuals and guides.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or related field.

- Proven experience as a JIRA Administrator or similar role.

- Strong technical proficiency and problem-solving skills.

- Excellent communication and interpersonal skills.

- Ability to work collaboratively in a fast-paced environment.