شرح شغل:
Responding to the needs of users in the field of information technology problems and providing appropriate solutions to improve the services and satisfaction of the organization's users.
- Receiving, checking, organizing and solving the problem reported by users if relevant or referring the problem to the relevant teams.
- Installing and operating computer systems.
- Maintaining and updating the sheet Property delivered to users.
- Registration and follow-up of purchase requests of information technology unit.
- Testing and repairing defective hardware equipment. Monitoring office equipment, including printers, scanners, and others.
- Teaching software, systems and methods to users.
- Documenting all assigned matters and knowledge management. Registration of remittance items (incoming and outgoing) in the warehouse software.
- Diagnosing software faults in the network and solving technical problems by phone, remote or in person.
- Maintaining and monitoring all devices related to Server room, including UPS, cooling system, server room environmental condition sensor and other related items (assigned to the user support expert from the Data Center management team).
این آگهی از وبسایت ایران تلنت پیدا شده، با زدن دکمهی تماس با کارفرما، به وبسایت ایران تلنت برین و از اونجا برای این شغل اقدام کنین.