Senior Social Media Specialist

To implement and lead effective social media strategies that increase brand visibility, engage the community, drive growth, and support business goals through creative content, team collaboration, and data-driven decisions.

• Enhanced Driver Brand Loyalty: Create an environment on social channels where drivers feel valued and part of a community, leading to increased driver retention.
• Acquisition Boost: Use social media as a tool to attract new drivers by showcasing the benefits and positive experiences of the existing driver community.
• Educational Content Delivery: Ensure that drivers are well-informed about new features, policies, best practices, and safety protocols through engaging and easy-to-digest content.
• Feedback Loop Creation: Establish a two-way communication channel where drivers can share feedback, which in turn informs company policies and feature updates.
• Community Building: Foster a sense of community among drivers by highlighting their stories, achievements, andcontributions to the service.

These outcomes focus on creating a positive and informative social media presence that supports the drivers, enhances their engagement with the company, and improves their  overall experience and satisfaction.